A SUPPORT FROM A TO Z 

SQOOL supports you throughout your digital education project.

OUR SUPPORT SERVICE

At SQOOL, the support of our customers and users is essential. A dedicated project manager is present at every stage of your digital education project: pre-sales, deployment in schools, teacher support, monitoring and development of uses.

The community and users are guided from A to Z to make the SQOOL project a success.
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WHAT SQOOL OFFERS YOU

A DEDICATED CONTACT PERSON
A continuous monitoring with your dedicated project manager from A to Z.

A dedicated contact person

TECHNICAL SUPPORT
On request to accompany you on all your technical issues.

technical support

DEVELOPMENT OF USAGES
Together, we put in place personalised recommendations to improve the use of the equipment.

Development of usages




A personal SUPPORT

PROJECT MANAGEMENT

• Steering and monitoring by a dedicated project manager
• Helps with tool handling (hardware and software)
• Setting up steering committees
• Dedicated meetings on specific topics: document sharing, class management software, use of the Cloud, ...

TECHNICAL SUPPORT

• Deployment assistance by a technical project manager
• Service d’assistance 5j/7 : mail and instant messaging
• Gestion du service après vente par nos distributeurs partenaires

Support for the development of uses

• A site dedicated to all users teacher.sqool.fr
• Reporting on the use of equipment and software: creation of dashboards on request
• Online video tutorials available 24/7
• Webinars on topics according to the school calendar: MDM import, application deployment, ...
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SQOOL BUILDS YOUR PROJECT from A to Z

SQOOL supports you in setting up your e-education project.

Max Sauter, SQOOL Project Director, brings you the step-by-step of a successful digital project.

« To each client, we assign a project manager dedicated to the success of their digital project. This interlocutor accompanies both the community and the users. It is present at every stage of the project: deployment in schools, support for teachers, monitoring of usage and implementation of action to develop them… In this way, it ensures that the transition to digital takes place under the best possible conditions. The key to their success is really the involvement of all the actors involved: the academy, the community, teachers and ourselves.»



GET STARTED

Interested in SQOOL?

Contact our sales department to discuss your education project.
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